FT RN-Nursing Services Coordinator

at New Season (view profile)
Location FAYETTEVILLE, North Carolina
Date Posted October 15, 2020
Category Registered Nurse (RN)
Job Type Full Time


Fayetteville Treatment Center
Expected Hours
Job Description

For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").

Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.

Job Summary: This position will manage the Pharmacy staff (nurses) to ensure high quality of patient care is provided on a daily basis.

Supervisory Responsibilities:
The Nursing Service Coordinator will maintain continuity among nursing teams, and clinical pharmacy staff, by documenting and communicating actions, irregularities, and continuing professional needs.
Documents patient care services by charting in patient files and following patient records
Consults on all induction patients and doses when able, as well as reviews medication records weekly for accuracy and implementation with CMG policies
Medicates patients as needed to ensure patients are receiving treatment as quickly and high quality as possible
Evaluates the dosing of Special Care patients
Monitors and tracks, with Medical Director approval, the Prescription Monitoring Program based on CMG policy and state mandates
Is responsible for ensuring the Pharmacy is opened and closed in accordance with CMG policy
Is responsible for ensuring that staffing protocols are followed and establishes the nursing schedule
Works directly with the PD in creating a monthly nurse schedule for each pharmacy
Oversees the inventory process of all medications, working directly with PD on order completion.
Is responsible for assisting with marketing and ensuring that the facility maintains a positive relationship with the community
Provides, HIV, Pregnancy, TB, and as needed medical information to patients and staff. Conducts patient education groups on these topics
Completes documented supervision with nursing staff members
Oversees evaluation of the nursing performance to include direct management of the nursing staff
Oversees the interviewing and recruiting nurses
Coordinates care as needed with outside physicians to ensure proper protocols are followed for patients
Immediately reports any concerns to the Program Director
Oversees the administering all take-home medication
Documents and evaluates Diversion Control procedures (patient call backs, etc.)
Is instrumental in the treatment team meetings by presenting any patient medical needs to the Team.
Provides training and continuing education to nurses in one or multiple clinics
Tracks and monitors pharmacy reports for trends and accuracy prior to submission
Monitors patients time in line, and makes adjustments as needed to ensure a less than five minute average wait time.
Attends monthly MARS reviews with RD or assigns a designee when unable to attend
Ensures that all nursing staff have attended Induction training with CMO
Tracks and manages LMS completion for all nurses in clinics covered
Is availabe as a "licensed resource" for dosing nurses in the clinics during all dosing hours
Enusre pharmacy licensing and required record keeping are organized and up to date
Work with the Nursing team to manage the intake process
Work closely with PD, Medical Director, RD and ZD
Works closely with Education to enusre consistency with on boarding new nurses
Medical Services Coordinator General Responsibilities:
Under the direction or supervision of the Medical Director, the Nursing Services Coordinator will administer, or oversee administration of medications, in accordance with physician order(s) and will document or oversee documentation of all administered dosages, by the best means available, whether that method be electronically, or manually.
The Nursing Services Coordinator will maintain or have overall responsibility for maintaining absolute accuracy in daily accounting of the medications that are supplied to patients and maintained in inventory, in secure storage.
The Nursing Services Coordinator shall implement or oversee implementation of infection-control policies and protocols, medication storage procedures, policies and procedures regarding controlled substance regulations and confidentiality.
The Nursing Services Coordinator will place or oversee the placing of orders for medication supplies. Additionally, this position will ensure that there is sufficient scheduling coverage for order placing and that all nursing staff is effectively cross-trained for such ordering and that receipt of ordered medications is facilitated with accuracy and efficiency upon the arrival of the medication.
Professional Nursing Responsibilities:
will identify patient care requirements by establishing personal rapport with potential and actual patients, and other persons, in a position to understand care requirements.
will establish a compassionate environment by providing emotional and psychological support to patients.
will maintain a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; and by the utilization of, and, the participation in, team problem-solving methods. The successful Lead Nurse will contribute to the Clinical Treatment Team effort by accomplishing related results as needed.
Administrative Responsibilities:
will maintain a safe and clean working environment by complying with procedures, rules, and regulations; calling for assistance from health care support personnel, as needed.
will ensure the operation of all clinical pharmacy equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; and evaluating new equipment and techniques. This is inclusive of, but not limited to, such equipment as breathalyzer units, pharmacy dosing computers and printers, medication administration water supply, secure medication storage, and the clinical pharmacy alarm sub-structure.
Attend all staff meetings; acts always in the best interest of the program and Colonial Management Group
Essential Registered Nurse Qualifications:
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
Education/Licensure/Certification: Licensed RN in the State
Required Knowledge: Understanding of opiate addiction; medical terminology; knowledge of the principles and practices of professional nursing, of health promotion and disease prevention. Ability is required to perform assessments and nursing functions as acquired in the basic nursing preparation program.
Experience Required: 3+ years progressive professional-level experience in the Nursing field. Previous supervisory nursing experience preferred.
Skill and Ability:
Knowledge and skill in the application of professional nursing theory.
Knowledge of medications, their proper dosage, effects and contraindications.
Working knowledge of opiate addiction, and infection control.
Ability to organize assigned work.
Ability to make written reports and documentation.
Ability to prepare and maintain reports of shift activities and individual's progress.
Ability to verbally report information.
Ability to maintain nursing records and charts
Ability to gain the confidence of the individuals and to work effectively with them, staff, and families.
Ability to maintain effective working relationships with supervisors and staff.
Knowledge and skill in CPR.
Ability to supervise and manage the day to day clinical pharmacy operations of the LPN staff.
Compose and execute the nursing schedule for the clinic.
Physical Demands/Work Environment:
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Finger Dexterity: Use primarily when operating hands to medicate patients, utilize keyboard and telephone.
Talking: To convey detailed or important instructions to patients and employees.
Hearing: Ability to hear normal conversations and receive ordinary information.
Vision: Average, ordinary, visual acuity necessary to observe patients and work on computer. Clear vision at 20 inches or less and distant vision at 20 feet or more.
Physical Strength: Standing most of the time. Exerts up to 10 pounds of force occasionally.
Working Conditions
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
Ability to operate in an open work area with moderate everyday noise.
Ability to travel up to 10%.
3. Ability to perform other duties as required.
Core Competencies:
Safety -- model Company safety practices
Teamwork -- working as a team player
Time Management -- prioritizing
Process Management -- following Company standards and setting goals for the team
Patience -- able to gather sufficient data information before acting
Communication -- ensuring that team is following state/company guidelines and able to build a patient rapport
Problem Solving -- seek out relevant information and decide which step to take to obtain the best results
Mental Activities:
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Reasoning Ability: Ability to resolve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to maintain confidentiality.
Mathematics Ability: Advanced mathematics ability needed to maneuver through daily medications (dose strengths) functions and tasks, and, inventory and fee collection balancing.
Language Ability: Ability to read, analyze and interpret general healthcare journals, professional journals and technical procedures. Ability to write reports and medical correspondence. Ability to effectively present information and respond to questions from staff and outside agencies.
Area of Interest
Work Schedule
Schedule will vary based on availability
Mon-Fri 430a-1230p and Sat 530a-11a
Closed on Sundays currently but could change in the future
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